OUR PRIVACY POLICY AND TERMS OF SERVICE
PRIVACY POLICY
Last Updated: October 1, 2024
At NERG Real Estate Experts, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number, and address.
Communication Data: Information provided through cold calling, emails, or any other form of communication.
Property Preferences and Requirements: Information related to your real estate interests and preferences.
Marketing Data: Your preferences in receiving marketing materials such as newsletters, promotions, and offers.
Technical Data: IP address, browser type, location data, and information on how you use our website.
2. How We Use Your Personal Data
We collect and use your personal data for the following purposes:
To communicate with you regarding your real estate needs and preferences.
To provide the real estate services you have requested.
To send you marketing communications and updates (with your consent) about properties, services, and offers that may be of interest to you.
To personalize your experience on our website and improve our services.
To comply with legal obligations and resolve disputes.
3. Lawful Basis for Processing
Under GDPR, we process your personal data based on one of the following legal grounds:
Consent: When you have given clear consent for us to process your data for specific purposes (e.g., email marketing).
Contractual Obligation: When processing is necessary for the performance of a contract (e.g., to provide real estate services).
Legitimate Interest: When processing is necessary for the legitimate interests pursued by us or a third party, provided your rights are not overridden.
Legal Compliance: When processing is necessary to comply with legal obligations.
4. Sharing Your Information
We may share your personal data with:
Service providers, such as Follow Up Boss, that assist us in running our business operations (including client relationship management, email marketing, and communication tools).
Regulatory authorities and legal advisors if required by law or necessary for legal compliance.
We will not sell your personal information to third parties.
5. Data Retention
We will retain your personal data for as long as is necessary to fulfill the purposes outlined in this policy, or as required by law. Once the purpose of the data collection has been fulfilled, we will either delete or anonymize your data, unless further retention is required for legal purposes.
6. Your Rights
Under GDPR, you have the following rights regarding your personal data:
Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data in certain circumstances.
Right to Restrict Processing: You can request that we limit the processing of your personal data in certain cases.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data under specific conditions.
To exercise any of these rights, please contact us at [email protected].
7. Marketing and Opt-Outs
If you have consented to receive marketing communications from us, we will use your data for this purpose. You can opt out of receiving such communications at any time by clicking the unsubscribe link in our emails or contacting us at [email protected].
8. Security of Your Data
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Please check back regularly for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:
NERG Real Estate Experts
+1 586-983-8686
14437 15 Mile Road, Sterling Heights, MI, United States
TERMS OF SERVICE
Last Updated: October 1, 2024
Welcome to NERG Real Estate Experts. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.
1. Introduction
NERG Real Estate Experts provides real estate brokerage services, including property listings, consultations, and other related services. By accessing or using our website and services, you agree to comply with and be bound by these Terms, which govern your relationship with us.
2. Eligibility
To use our services, you must be at least 18 years old and legally capable of entering into a binding contract. By accessing or using our services, you confirm that you meet this requirement.
3. Scope of Services
Our services include:
Real estate consulting and brokerage services.
Property listings and market analysis.
Communication through cold calling, email marketing, and customer relationship management using third-party platforms like Follow Up Boss.
We reserve the right to modify or discontinue our services at any time, without prior notice.
4. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You are prohibited from:
Using our services to engage in any unlawful or fraudulent activities.
Providing false or misleading information.
Sending unsolicited promotional materials ("spam").
Using automated means (e.g., bots) to access or use the services.
5. Third-Party Services
Our services may integrate with third-party platforms, such as Follow Up Boss, to facilitate communications and service delivery. By using our services, you acknowledge that your data may be processed by these third-party services under their respective privacy policies and terms of service. We are not responsible for any third-party service providers' practices or the accuracy of the information they provide.
6. Fees and Payments
Where applicable, any fees for our services will be clearly outlined during the transaction process. Payments for our services must be made according to the agreed terms. Failure to pay for services may result in the suspension or termination of your account.
7. Intellectual Property
All content and materials available on our website, including text, graphics, logos, and software, are the property of NERG Real Estate Experts or its licensors and are protected by intellectual property laws. You are granted a limited license to access and use the services for your personal or business use, but you may not:
Reproduce, distribute, or modify the content without our express written consent.
Use our trademarks without prior authorization.
8. Termination
We reserve the right to suspend or terminate your access to our services at any time, without prior notice, if we believe that you have violated these Terms or are engaging in unlawful activities.
9. Disclaimer of Warranties
Our services are provided "as is" and "as available." We make no warranties or representations, either express or implied, about the reliability, availability, accuracy, or suitability of our services for any purpose. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
10. Limitation of Liability
To the fullest extent permitted by law, NERG Real Estate Experts shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our services. This includes loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold harmless NERG Real Estate Experts, its affiliates, and service providers from any claims, liabilities, damages, and expenses (including attorney's fees) arising from your use of our services or your violation of these Terms.
12. Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the new Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the state of Michigan, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the courts of Michigan.
14. Contact Information
If you have any questions or concerns about these Terms or our services, please contact us at:
NERG Real Estate Experts
+1 586-983-8686
14437 15 Mile Road, Sterling Heights, MI, United States
Office Hours:
Weekdays - Open
Weekends and holidays - Closed
4437 15 Mile Road Sterling Heights, MI, 48312
Phone: (586) 983- 8686
Email: [email protected]
Navigation:
Office Hours:
Weekdays - Open
Weekends and holidays - Closed
NERG Real Estate Experts
14437 15 Mile Road
Sterling Heights, MI, 48312
Phone: (586) 983- 8686
Email: [email protected]
IDX information is provided exclusively for consumers' personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing and that the data is deemed reliable but not guaranteed accurate by the MLS. The accuracy of all information, regardless of source, is not guaranteed or warranted. All information should be independently verified. Any use of search facilities of data on the site, other than by a consumer looking to purchase real estate, is prohibited.
© NERG Real Estate Experts 2024
All Rights Reserved.